FAQs & Troubleshooting
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MFC-J1010DW
178 Results
31.
Add your Brother machine with AirPrint (macOS)
32.
Check the remaining ink or toner level (Linux)
33.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
34.
I cannot save a file downloaded from the Brother support website (For Windows)
35.
"Offline" appears on the Status Monitor. (Windows)
36.
Cannot Detect Ink Volume
37.
Install Starter Ink
38.
What is Brother Web Connect (Web icon)?
39.
Low Temperature
40.
No Paper / No Paper Fed
41.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
42.
I cannot connect my machine to a Windows 11 computer via USB.
43.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
44.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
45.
Check the firmware version.
46.
Open the Control Panel (For Windows)
47.
I cannot scan via network.
48.
Reset the Network Settings to Factory Default
49.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
50.
I cannot install the Brother software (Mac)
51.
Update the Driver or Firmware for your Brother machine
52.
Load Documents in the Automatic Document Feeder (ADF)
53.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
54.
Delete print jobs from the print queue.
55.
I cannot print from my computer via USB.
56.
Cannot Detect
57.
Out of Memory
58.
Configure the Scan to Email Feature (Linux)
59.
Enable the Brother machine's network interface.
60.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.