FAQs & Troubleshooting
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MFC-790CW
338 Results
31.
Where is the USB port on the machine?
32.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
33.
What driver package format is supported by my Linux distribution?
34.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
35.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
36.
How do I know which side up my photo paper should be in the tray?
37.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
38.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
39.
I cannot find some option in the Printing preferences. (For Windows)
40.
Can I use AirPrint with my Brother machine?
41.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
42.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
43.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
44.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
45.
What is Distinctive Ring and how do I program it?
46.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
47.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
48.
I cannot print using my Brother machine on a wireless network (Windows)
49.
ControlCenter3 displays a blank screen at startup (Windows)
50.
Protect your Brother machine against unauthorised access over the network
51.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
52.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
53.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
54.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
55.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
56.
Locate files scanned with ControlCenter2 (For Macintosh)
57.
Locate files scanned with ControlCenter3 (For Windows)
58.
How many times will my Brother machine automatically redial a busy number?
59.
The printer status is Offline or Paused.
60.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.