FAQs & Troubleshooting
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93 Results
31.
Clean the scanner
32.
What is the default password for my Brother machine?
33.
Change the brscan5 scan settings using XSane (Linux)
34.
Install BRAdmin Professional 3
35.
Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
36.
Enable the Brother machine's network interface.
37.
"Multifeed detection" or "Multifeed Detection Error"
38.
Can I print from or scan to Android™ Smartphone?
39.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
40.
Service Call
41.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
42.
Where can I download Brother iPrint&Scan application for Mac?
43.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
44.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
45.
If You Want to Check that Your Network Devices are Working Correctly
46.
My Brother machine is unresponsive.
47.
Access Web Based Management
48.
Scan error due to length, reduce length
49.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
50.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
51.
Changing scan settings in ControlCenter.
52.
My Brother machine could not be found over the network when I installed drivers on my computer.
53.
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
54.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
55.
Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
56.
On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
57.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
58.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
59.
Scan multiple pages into one file instead of each scan being saved as a separate file.
60.
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.