FAQs & Troubleshooting
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PJ-763MFi
127 Results
1.
What Android™ mobile application can I use?
2.
Using the Printer Setting Tool (for Mac)
3.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
4.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
5.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
6.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
7.
How do I connect the printer and my mobile device via Bluetooth®?
8.
How do I turn the printer off?
9.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
10.
How to charge the rechargeable Li-ion battery
11.
How do I transfer label templates with P-touch Transfer Express?
12.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
13.
This printer is not detected when establishing a Bluetooth® connection.
14.
Using the Device Settings (for Windows)
15.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
16.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
Where can I find my Brother printer's serial number?
18.
When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
19.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
20.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
21.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
Using the Printer Setting Tool (for Windows)
24.
What kinds of software are available for this printer?
25.
What is the JPEG printing and how can I use it?
26.
How to connect to a DC power outlet (optional)
27.
How to connect to an AC power outlet (optional)
28.
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
29.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
30.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)