FAQs & Troubleshooting
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PJ-663
89 Results
1.
Where can I find my Brother printer's serial number?
2.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
3.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
4.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
5.
I cannot install the printer driver or print in Windows 11.
6.
What is the JPEG printing and how can I use it?
7.
How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
8.
How to install the rechargeable Li-ion Battery (Optional)
9.
How to install the rechargeable Ni-MH Battery (Optional)
10.
How to connect to an AC power outlet (Optional)
11.
How do I connect the printer and my computer via USB cable?
12.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
13.
Uninstalling the printer drivers (Linux®)
14.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
15.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
16.
How do I install the printer driver from the CD-ROM? (for Windows)
17.
The paper is jammed in the printer.
18.
Paper does not move through the printer even though the motor is running.
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
21.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
22.
How to charge the rechargeable Li-ion battery
23.
How to charge the rechargeable Ni-MH battery
24.
How do I transfer label templates with P-touch Transfer Express?
25.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
26.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
27.
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
28.
How to identify the printer's firmware version
29.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
30.
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)