FAQs & Troubleshooting
Latest |

PJ-662
56 Results
1. 28/11/2024
I cannot install the printer driver or print in Windows 11.
2. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
3. 27/09/2024
Where can I find my Brother printer's serial number?
4. 27/09/2024
What Android™ mobile application can I use?
5. 17/09/2024
How do I uninstall the printer driver?
6. 23/07/2024
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
7. 30/05/2024
(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
8. 18/10/2023
How to open the Devices and Printers window
9. 18/10/2023
How to identify your Operating System (OS) for Windows or Mac
10. 18/10/2023
Printing is not possible. (USB connection)
11. 02/06/2023
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
12. 02/05/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
13. 18/04/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
14. 31/03/2022
How to delete the registry information and files related to the printer driver
15. 28/03/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
16. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
17. 09/12/2021
How do I connect the printer and my computer via Bluetooth®? (for Windows)
18. 17/12/2020
How do I connect the printer and my computer via USB cable?
19. 16/12/2020
How to charge the rechargeable Ni-MH battery
20. 25/11/2020
How to install the rechargeable Ni-MH Battery (Optional)
21. 17/11/2020
The printed image is out of alignment.
22. 12/06/2020
How do I print from a computer?
23. 14/04/2020
How do I clean the Platen Roller?
24. 14/04/2020
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
25. 30/03/2020
How to connect to an AC power outlet (Optional)
26. 27/03/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
27. 25/12/2019
How to install the rechargeable Li-ion Battery (Optional)
28. 09/12/2019
I cannot print LibreOffice documents in landscape orientation. (Linux®)
29. 09/12/2019
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
30. 09/12/2019
Some of the print options in OpenOffice do not work. (Linux®)