FAQs & Troubleshooting
Delete print jobs from the print queue.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
How to identify your Operating System (OS).
Can I print using the IPP protocol on Windows XP?
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
I cannot print from my computer via network. (For Windows)
I cannot print from my computer via network. (For Macintosh)
The BRAdmin Professional software is not able to locate the Brother machine on my network.
Can I print from or scan to Android™ Smartphone?
Can I print from and scan to iPhone, iPod touch and iPad?
I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
How can I change the IP address?
I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
I updated the Web BRAdmin and cannot enable the logging function.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
How do I factory reset the print server?
What is a file server based network and do Brother printers work in that type of environment?
How do I disable the APIPA protocol?
What is UPnP and SSDP?
I have assigned an IP address to the printer, but I am unable to print or communicate with it using a web browser. What should I do?
What is a peer-to-peer network and do Brother printers work in that kind of environment?
What is APIPA?
I cannot use the "Modules Update" button on Web BRAdmin.
How do I change the print server password?