FAQs & Troubleshooting
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MFC-J825DW
392 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
What is Brother iPrint&Scan?
3.
How do I load paper?
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Printing/ Scanning with a mobile device
8.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
9.
Change the printer driver settings (Windows/macOS)
10.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
11.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
12.
Can I print from or scan to Android™ Smartphone?
13.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
14.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
15.
The printer status is Offline or Paused.
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
I still receive the error message "Paper Jam" after I removed the jammed paper.
20.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
21.
One or more of my colors are not printing (blank).
22.
Important points you need to confirm before configuring your Brother machine for a wireless network.
23.
Wireless setup is requesting a WPS PIN to complete the setup
24.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
27.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
28.
Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
29.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
30.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.