FAQs & Troubleshooting
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MFC-J6510DW
386 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
I cannot start ControlCenter4.
5.
Can I print from or scan to Android™ Smartphone?
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
13.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
14.
How do I load paper?
15.
Connect your Brother machine to your mobile device via a wireless router or access point.
16.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
17.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
18.
What is the recommended paper?
19.
I still receive the error message "Paper Jam" after I removed the jammed paper.
20.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
21.
Paper Jam
22.
Enable the Brother machine's network interface.
23.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
24.
I cannot make borderless prints.
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
Make copies on Ledger paper?
27.
How many times will my Brother machine automatically redial a number?
28.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
29.
Cover is Open
30.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?