FAQs & Troubleshooting
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MFC-J615W
335 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
I cannot print using my Brother machine on a wireless network (Mac)
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Change the number of times my Brother machine rings before it answers.
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
Wireless setup is requesting a WPS PIN to complete the setup
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
Delete print jobs from the print queue.
12.
I cannot find some option in the Printing preferences. (For Windows)
13.
Can I use AirPrint with my Brother machine?
14.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
15.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
16.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
17.
What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
18.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
19.
Why doesn't my Brother machine have a dial tone?
20.
When I print photos, the color quality is not good.
21.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
22.
Enable the Brother machine's network interface.
23.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
24.
I still receive the error message "Paper Jam" after I removed the jammed paper.
25.
When I attempt to turn my Brother machine off, the LCD displays "All Related Fax Data Will Be Deleted" or "All Fax related data will be deleted".
26.
I cannot make borderless prints.
27.
How do I know which receive mode to select?
28.
Can I print from or scan to Android™ Smartphone?
29.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
30.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.