FAQs & Troubleshooting
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MFC-J615W
335 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Can I print from or scan to Android™ Smartphone?
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
Load photo paper into my machine.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
How do I know which side up my photo paper should be in the tray?
8.
Scan and save a document in PDF format (Scan to File)
9.
When I print, the pages are smudged with ink. What should I do?
10.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
11.
Change the number of times my Brother machine rings before it answers.
12.
One or more of my colors are not printing (blank). What can I do?
13.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
14.
Load paper in the paper tray
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
Wireless setup is requesting a WPS PIN to complete the setup
17.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
18.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
21.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
22.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
23.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
24.
Paper Jam
25.
What is the "Station ID" and how do I set it?
26.
How do I load envelopes into my machine?
27.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
28.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
29.
Enable the Brother machine's network interface.
30.
What is Brother iPrint&Scan?