FAQs & Troubleshooting
Popular |
MFC-J5910DW
372 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
The edge of glossy paper is smudged.
6.
Replace Ink
7.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Paper jams or ink trace (smudges) occur when feeding A3 paper.
10.
How do I factory reset the network settings?
11.
I still receive the error message "Paper Jam" after I removed the jammed paper.
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
How do I load envelopes into my machine?
14.
Protect your Brother machine against unauthorised access over the network
15.
Delete print jobs from the print queue.
16.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
17.
Printer Locked
18.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
19.
Improve poor print quality.
20.
Why doesn't the machine answer when receiving a call?
21.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
22.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
23.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
24.
Document Jam
25.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
26.
Confirm that a FAX I sent was received correctly.
27.
How do I load paper?
28.
I cannot print using my Brother machine on a wireless network (Mac)
29.
Printing/ Scanning with a mobile device
30.
Out of Fax Memory