FAQs & Troubleshooting
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MFC-J5910DW
375 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
What is Brother iPrint&Scan?
3.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
How do I load paper?
6.
When I print, the pages are smudged with ink.
7.
Replace Ink
8.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
Combine multiple scanned documents into a single file with PaperPort™
12.
Printing/ Scanning with a mobile device
13.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
14.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
15.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
16.
Can I print from or scan to Android™ Smartphone?
17.
The printer status is Offline or Paused.
18.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
19.
I cannot send a fax using PC-FAX (Windows 10)
20.
Change the printer driver settings (Windows/macOS)
21.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
22.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
23.
Change the number of times my Brother machine rings before it answers.
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Enable the Brother machine's network interface.
26.
Open the "Scanners and Cameras" and Properties.
27.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
28.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
29.
Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
30.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)