FAQs & Troubleshooting
Popular |

MFC-J415W
324 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from or scan to Android™ Smartphone?
9.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
10.
One or more of my colors are not printing (blank). What can I do?
11.
How do I load envelopes into my machine?
12.
Load paper in the paper tray
13.
Print a web page from iPrint&Scan when using an Android™ mobile device.
14.
Cover is Open
15.
How do I know which side up my photo paper should be in the tray?
16.
When I print, the pages are smudged with ink. What should I do?
17.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
18.
How to identify your Operating System (OS).
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
21.
Where can I get FaceFilter Studio and what can I do with this application?
22.
What is the "Station ID" and how do I set it?
23.
What is the BRAdmin Professional software used for?
24.
I cannot find some option in the Printing preferences. (For Windows)
25.
I still receive the error message "Paper Jam" after I removed the jammed paper.
26.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
27.
Stop my Brother machine from automatically redialing a number.
28.
Make my copied images lighter or darker.
29.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
30.
How do I store Speed Dial numbers on my Brother machine for easy dialing?