FAQs & Troubleshooting
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MFC-J415W
323 Results
1.
Cover is Open
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
When I print, the pages are smudged with ink. What should I do?
9.
Scan and save a document in PDF format (Scan to File)
10.
Paper Jam
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
Wireless setup is requesting a WPS PIN to complete the setup
13.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
What is Brother iPrint&Scan?
16.
Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
17.
Can I print from or scan to Android™ Smartphone?
18.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
19.
Install FaceFilter Studio onto Windows 10.
20.
Delete print jobs from the print queue.
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
The printer status is Offline or Paused.
23.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
24.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
25.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
26.
What is the "Station ID" and how do I set it?
27.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
28.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
29.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)