FAQs & Troubleshooting
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MFC-J3930DW
342 Results
1.
Paper Jam
2.
How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
3.
My Brother machine could not be found over the network when I installed drivers on my computer.
4.
Clean the Print Head from Your Brother Machine
5.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
Replace Ink
8.
Printing/ Scanning with a mobile device
9.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Check the Print Alignment from Your Brother Machine
13.
Load Envelopes in Paper Tray #1
14.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
15.
Print as a Poster (Windows®)
16.
Setup a Brother machine on a wireless (Wi-Fi) network.
17.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
18.
(Video) Unpack your Brother machine
19.
(Video) Load A4/Letter paper
20.
Unable to Scan / Scan Unable
21.
One or more of my colors are not printing (blank).
22.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
23.
Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
25.
Printing/ Scanning with the Cloud
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
28.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
29.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
30.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?