FAQs & Troubleshooting
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MFC-J3720
243 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
Paper Jam
3.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
4.
(Video) Load plain Letter/A4 paper
5.
Improve poor print quality.
6.
Replace Ink
7.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
8.
Wrong Paper Size
9.
Print using only the black ink cartridge when the Color cartridges have run out.
10.
The printer status is Offline or Paused.
11.
Printing/ Scanning with the Cloud
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
What is Brother iPrint&Scan?
15.
Install Starter Ink
16.
One or more of my colors are not printing (blank).
17.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
18.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
19.
Install the ink cartridges
20.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
25.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
26.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
27.
Change the printer driver settings (Windows/macOS)
28.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
29.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
30.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.