FAQs & Troubleshooting
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MFC-9880
211 Results
1.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
2.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
6.
Does NC-2200w work with Windows Vista?
7.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
8.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
9.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
10.
Can I print from DOS applications?
11.
Pre-Required Procedures (Linux)
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
15.
How to identify your Operating System (OS).
16.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
17.
My FAX/MFC will not Dial. Why?
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
The paper is skewed when it's printed.
21.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
22.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
23.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
24.
How do I install additional memory?
25.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
26.
I cannot print from my computer via USB.
27.
The keys on the control panel do not respond.
28.
What driver package format is supported by my Linux distribution?
29.
Change or delete a Group stored at a One Touch/Speed Dial.
30.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)