FAQs & Troubleshooting
Popular |

MFC-9180
183 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
6.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
7.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
8.
Does NC-2200w work with Windows Vista?
9.
Uninstall the scanner driver. (Linux)
10.
Windows 10 Support Information
11.
Cannot print after a Windows 10 update (June 2020)
12.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
13.
Delete print jobs from the print queue.
14.
Open the Control Panel (For Windows)
15.
Change the printer driver settings (Windows/macOS)
16.
The printer status is Offline or Paused.
17.
Functions supported in the Windows 7 built-in drivers
18.
Check the IP addresses of your PC and the Brother machine
19.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
20.
Why doesn't the machine answer when receiving a call?
21.
Can I use non-Brother or third party supplies with the Brother machine?
22.
Replace the drum unit?
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
I'm using Macintosh®. What are the settings in the Scanner window used for?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
Configure and use PC-FAX (CUPS) (Linux)
27.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
28.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
29.
Pre-Required Procedures (Linux)
30.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)