FAQs & Troubleshooting
Popular |

MFC-885CW
298 Results
1.
Change the printer driver settings (Windows/macOS)
2.
Scan and save a document in PDF format (Scan to File)
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
7.
One or more of my colors are not printing (blank). What can I do?
8.
Which E-mail packages are compatible with ControlCenter3?
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
Discover the MAC address of the Brother network card
11.
Can I print from or scan to Android™ Smartphone?
12.
How do I know which side up my photo paper should be in the tray?
13.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
I'm using Macintosh. What is the PreScan option used for?
15.
Cannot print after a Windows 10 update (June 2020)
16.
Protect your Brother machine against unauthorised access over the network
17.
Open the "Scanners and Cameras" and Properties.
18.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
19.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
20.
How do I clear Machine Error 46?
21.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
22.
The printer status is Offline or Paused.
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
Can I use voice mail on the same line as my Brother machine?
25.
When I print, the pages are smudged with ink. What should I do?
26.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
27.
Set up an outgoing message for Fax/Tel Mode.
28.
Important points you need to confirm before configuring your Brother machine for a wireless network.
29.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
30.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.