FAQs & Troubleshooting
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MFC-8840D
222 Results
1.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
4.
The printer status is Offline or Paused.
5.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
6.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
7.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
8.
Can I print from or scan to Android™ Smartphone?
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
11.
How to identify your Operating System (OS).
12.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
13.
Can I use non-Brother or third party supplies with the Brother machine?
14.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
15.
I'm using Macintosh. What is the PreScan option used for?
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Functions supported in the Windows 7 built-in drivers
20.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
21.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
22.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
23.
Does NC-2200w work with Windows Vista?
24.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
25.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
26.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
27.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
28.
I'm using Macintosh®. What are the settings in the Scanner window used for?
29.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
30.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)