FAQs & Troubleshooting
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MFC-795CW
323 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
7.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
The printer status is Offline or Paused.
10.
When I print, the pages are smudged with ink. What should I do?
11.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
12.
Change the printer driver settings (Windows/macOS)
13.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
Print using only the black ink cartridge when the Color cartridges have run out.
16.
I cannot print from my computer via USB.
17.
Scan and save a document in PDF format (Scan to File)
18.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
19.
Replace Ink
20.
Cannot print after a Windows 10 update (June 2020)
21.
Open the "Scanners and Cameras" and Properties.
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
I cannot make borderless prints.
24.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
25.
How to identify your Operating System (OS).
26.
Delete numbers stored in my Brother machine's Caller ID History.
27.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
Where can I get FaceFilter Studio and what can I do with this application?
30.
One or more of my colors are not printing (blank). What can I do?