FAQs & Troubleshooting
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MFC-7420
290 Results
1.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
2.
How do I check if the MFC has faxes in its memory when it has a mechanical problem?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
What driver package format is supported by my Linux distribution?
5.
Pre-Required Procedures (Linux)
6.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
7.
The printer status is Offline or Paused.
8.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
9.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
10.
"Paper Jam Tray" error appears on the LCD. What should I do?
11.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
12.
How do I print the received faxes that are stored in memory? (Fax Storage)
13.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
14.
What is Distinctive Ring and how do I program it?
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
16.
ControlCenter3 displays a blank screen at startup (Windows)
17.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
18.
How to identify your Operating System (OS).
19.
Change the quality of the faxes I send (Fax Resolution).
20.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
21.
Change the printer driver settings (Windows/macOS)
22.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
23.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
24.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
25.
"Paper Jam Inside" error appears on the LCD. What should I do?
26.
"Paper Jam Rear" error appears on the LCD. What should I do?
27.
Printing on thick paper or transparencies.
28.
How do I clean the corona wire?
29.
Can I reduce the size of a received fax on this machine?
30.
Can I print using the IPP protocol on Windows XP?