FAQs & Troubleshooting
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MFC-665CW
307 Results
1.
The printer status is Offline or Paused.
2.
Scan and save a document in PDF format (Scan to File)
3.
Locate files scanned with ControlCenter2 (For Macintosh)
4.
What is the BRAdmin Professional software used for?
5.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
6.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
7.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
8.
How do I clear Machine Error 46?
9.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
10.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected. What can I do?
11.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
12.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
13.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
14.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
15.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Scan using XSane or GIMP (Linux)
18.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
19.
Pre-Required Procedures (Linux)
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
22.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
23.
I cannot pull the paper tray out of my machine. What can I do?
24.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
25.
Can I use voice mail on the same line as my Brother machine?
26.
How do I use my Outlook contacts with my Brother PC-Fax? (import)
27.
What is SecureEasySetup™?
28.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
29.
Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
30.
When I print, the pages are smudged with ink. What should I do?