FAQs & Troubleshooting
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MFC-6490CW
350 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
What is Brother iPrint&Scan?
5.
Stop my Brother machine from automatically redialing a number.
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
8.
The printer status is Offline or Paused.
9.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
Scan and save a document in PDF format (Scan to File)
12.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
13.
What is the "Station ID" and how do I set it?
14.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
15.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
16.
I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Check the firmware version.
19.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
20.
Print a web page from iPrint&Scan when using an Android™ mobile device.
21.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
22.
Can I print from or scan to Android™ Smartphone?
23.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
24.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
25.
Print using only the black ink cartridge when the Color cartridges have run out.
26.
Where can I get FaceFilter Studio and what can I do with this application?
27.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
28.
Scan an image and insert it in a Windows XP application
29.
How do I clear the message "Unable to..." or "... Unable" ?
30.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?