FAQs & Troubleshooting
Popular |

MFC-5890CN
332 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
What is Brother iPrint&Scan?
3.
Can I print from or scan to Android™ Smartphone?
4.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
When I print, the pages are smudged with ink. What should I do?
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
10.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
11.
Load paper in the paper tray
12.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
13.
Verify if the Brother machine has a dial tone
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
16.
Can I use voice mail on the same line as my Brother machine?
17.
Replace Ink
18.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
Change the printer driver settings (Windows/macOS)
22.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
23.
Print using only the black ink cartridge when the Color cartridges have run out.
24.
Which E-mail packages are compatible with ControlCenter3?
25.
Cannot print after a Windows 10 update (June 2020)
26.
Scan from the Brother iPrint&Scan application using Windows Phone.
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
29.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
30.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.