FAQs & Troubleshooting
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MFC-5860CN
283 Results
1.
How do I print the received faxes that are stored in memory? (Fax Storage)
2.
How many times will my Brother machine automatically redial a busy number?
3.
How do I load 10 x 15 Glossy paper into my machine?
4.
Locate files scanned with ControlCenter2 (For Macintosh)
5.
Which E-mail packages are compatible with ControlCenter3?
6.
Can I confirm that the FAX was sent correctly?
7.
I'm using Macintosh. What is the PreScan option used for?
8.
Pre-Required Procedures (Linux)
9.
Scan and save a document in PDF format (Scan to File)
10.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
11.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
12.
I cannot make borderless prints.
13.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
14.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
15.
Can I print using only the black ink cartridge when the Color cartridges have run out?
16.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
17.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
18.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
19.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
20.
Glossy Paper does not feed correctly. What can I do?
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
How to identify your Operating System (OS).
23.
Change the printer driver settings (Windows/macOS)
24.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
25.
Scan multiple pages into one file instead of each scan being saved as a separate file.
26.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
27.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
28.
One or more of my colors are not printing (blank). What can I do?
29.
Windows 10 Support Information
30.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).