FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc490cw_all.jpg)
MFC-490CW
338 Results
1.
What is Brother iPrint&Scan?
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Locate files scanned with ControlCenter3 (For Windows)
7.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
8.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
9.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
10.
ControlCenter3 displays a blank screen at startup (Windows)
11.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
12.
The edge of glossy paper is smudged.
13.
How many times will my Brother machine automatically redial a number?
14.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
The printer status is Offline or Paused.
17.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
18.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
19.
I cannot print using my Brother machine on a wireless network (Windows)
20.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
21.
I still receive the error message "Paper Jam" after I removed the jammed paper.
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
Change the printer driver settings (Windows/macOS)
24.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
25.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
26.
Is my Brother machine compatible with Windows Vista?
27.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
28.
Can I transfer faxes to the PC when my machine has a mechanical problem?
29.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
30.
What is the BRAdmin Professional software used for?