FAQs & Troubleshooting
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MFC-4800
185 Results
1.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
2.
I cannot install Brother drivers on Debian 10 or later (Linux)
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
When trying to print from Mac OS® X the print queue is stopped.
7.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
9.
How to identify your Operating System (OS).
10.
Change or delete an existing Speed Dial number.
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
13.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
14.
I cannot print with Windows Vista 64bit.
15.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
16.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
17.
How do I clean the Scanner to improve the copy or fax quality?
18.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
19.
Why doesn't the machine answer when receiving a call?
20.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
21.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
Cannot print after a Windows 10 update (June 2020)
24.
Delete print jobs from the print queue.
25.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
26.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
27.
The paper is skewed when it's printed.
28.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
29.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
30.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?