FAQs & Troubleshooting
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MFC-425CN
276 Results
1.
How do I print on an envelope?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Scan and save a document in PDF format (Scan to File)
4.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
5.
One or more of my colors are not printing (blank). What can I do?
6.
I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
The edge of glossy paper is smudged.
9.
Change the printer driver settings (Windows/macOS)
10.
How many times will my Brother machine automatically redial a busy number?
11.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
13.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
15.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
16.
What is the BRAdmin Professional software used for?
17.
Print command (cupswrapper) (Linux)
18.
Check the IP addresses of your PC and the Brother machine
19.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
20.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
21.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
22.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
23.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
24.
Why doesn't the machine answer when receiving a call?
25.
Can I reduce the size of a received fax on this machine?
26.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
27.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
28.
I want to print using CUPS while keeping SELinux enabled. (Linux)
29.
Pre-Required Procedures (Linux)
30.
Can I print from and scan to iPhone, iPod touch and iPad?