FAQs & Troubleshooting
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MFC-3420C
172 Results
1.
Configure and use the Scan Key Tool (Linux)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
4.
Why can't I print when an ink cartridge is empty?
5.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
6.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
7.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
8.
Can I print from or scan to Android™ Smartphone?
9.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
11.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
12.
How to identify your Operating System (OS).
13.
I cannot print from my computer via USB.
14.
Functions supported in the Windows 7 built-in drivers
15.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
16.
How do I replace the Ink Cartridge?
17.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
18.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
19.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
20.
Is my Brother machine compatible with third party print servers?
21.
Scan a document from the Windows Vista Photo Gallery
22.
Scan a document from a Windows Vista application
23.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
24.
How do I clear the message "MFC is Busy" or "Connect Failure"?
25.
I cannot install the driver when using the Driver Install Tool. (Linux)
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
Configure and use PC-FAX (CUPS) (Linux)
29.
Configure the Scan to Email Feature (Linux)
30.
What driver package format is supported by my Linux distribution?