FAQs & Troubleshooting
Popular |
MFC-3420C
186 Results
1.
Configure and use the Scan Key Tool (Linux)
2.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
What is Distinctive Ring and how do I program it?
7.
Pre-Required Procedures (Linux)
8.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
9.
Can I print from or scan to Android™ Smartphone?
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
11.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
12.
Why doesn't the machine answer when receiving a call?
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
15.
Change the printer driver settings (Windows/macOS)
16.
Open the Control Panel (For Windows)
17.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
18.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
20.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
21.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
22.
Scan a document in Windows 8 and Windows 10.
23.
Cannot print after a Windows 10 update (June 2020)
24.
I cannot print from my computer via USB.
25.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
26.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
27.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
28.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
29.
When trying to print from Mac OS® X the print queue is stopped.
30.
Why can't I print when an ink cartridge is empty?