FAQs & Troubleshooting
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MFC-3360C
228 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What driver package format is supported by my Linux distribution?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
How do I load 10 x 15 Glossy paper into my machine?
6.
The printer status is Offline or Paused.
7.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
8.
Why can't I print when an ink cartridge is empty?
9.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
10.
How to identify your Operating System (OS).
11.
Can I print from or scan to Android™ Smartphone?
12.
Change the printer driver settings (Windows/macOS)
13.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
14.
Scan and save a document in PDF format (Scan to File)
15.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
16.
How do I improve my Brother machine's copy quality?
17.
Delete print jobs from the print queue.
18.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
19.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
20.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
21.
Locate files scanned with ControlCenter2 (For Macintosh)
22.
I cannot scan via USB. (Mac OS X)
23.
Can I print using only the black ink cartridge when the Color cartridges have run out?
24.
Can third party ink be used to refill the ink cartridges?
25.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
26.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
27.
I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
28.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)