FAQs & Troubleshooting
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MFC-3360C
228 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What driver package format is supported by my Linux distribution?
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Scan and save a document in PDF format (Scan to File)
6.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
7.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
8.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
9.
Can I confirm that the FAX was sent correctly?
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Pre-Required Procedures (Linux)
12.
ControlCenter3 displays a blank screen at startup (Windows)
13.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
14.
Scan multiple pages into one file instead of each scan being saved as a separate file.
15.
Can I program my Brother machine to forward the faxes I receive to another location?
16.
Scan an image and insert it in a Windows XP application
17.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
18.
How do I know which side up my photo paper should be in the tray?
19.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
20.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
21.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
22.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
23.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
24.
When I print, the pages are smudged with ink. What should I do?
25.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
26.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
Print command (LPR) (Linux)
29.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
30.
How do I improve my Brother machine's copy quality?