1. 07/10/2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

2. 15/10/2019

The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.

3. 15/10/2019

The error message "Failed to acquire the current settings. Check that the correct model is connected and that the unit is correctly connected and turned on." appears when I try to aquire and change the current settings in printer driver.

4. 15/10/2019

The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.

5. 12/03/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

6. 18/01/2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

7. 06/01/2015

Error messages do not appear when using the USB connection of my printer.