FAQs & Troubleshooting
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HL-L2385DW
218 Results
1. 11/03/2025
What is the default password for my Brother machine?
2. 03/03/2025
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
3. 19/02/2025
My Brother machine is unresponsive.
4. 05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
5. 07/01/2025
Faint
6. 19/12/2024
Where can I download Brother iPrint&Scan application for Mac?
7. 13/12/2024
How to identify your Operating System (OS).
8. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
10. 04/07/2024
Brother iPrint&Scan cannot find my Brother machine (macOS)
11. 28/05/2024
Toner Low or Prepare New Toner Cartridge
12. 28/05/2024
Drum End Soon
13. 22/05/2024
(Video) Update the Driver or Firmware for your Brother machine
14. 29/03/2024
(Video) Cannot Detect
15. 29/02/2024
(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
16. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
17. 04/01/2024
(Video) Unpack your Brother machine and install the toner cartridge
18. 04/01/2024
(Video) Load A4/Letter paper
19. 04/01/2024
(Video) Connect the cord
20. 04/01/2024
(Video) Replace the Toner Cartridge
21. 02/10/2023
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
22. 25/08/2023
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
23. 26/07/2023
Media Type Mismatch or Media Mismatch
24. 20/07/2023
Check the firmware version.
25. 29/06/2023
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
26. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
27. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
28. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
29. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
30. 01/06/2023
Print both sides of paper or a booklet automatically