FAQs & Troubleshooting
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HL-6050DN
143 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
5.
Cannot print after a Windows 10 update (June 2020)
6.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
The printer status is Offline or Paused.
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
11.
How do I disable the APIPA protocol?
12.
How can I print envelopes?
13.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
14.
Install the built-in drivers (For Windows 8 and Windows 10)
15.
What driver package format is supported by my Linux distribution?
16.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
17.
Change the printer driver settings (Windows/macOS)
18.
The paper is skewed when it's printed.
19.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
20.
What kind of paper can I use?
21.
"JAM MP TRAY" error appears on the LCD. What should I do?
22.
Change the language displayed on my Brother machine's LCD.
23.
What is the printable area per page?
24.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer's front panel, or in the driver? If I change the setting in the driver, will the printer's front/control panel setting be used?
25.
How do I change the print server password?
26.
What is the recommended paper?
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
29.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
30.
Why does the LCD of my machine display "CHANGE DRUM SOON"?