FAQs & Troubleshooting
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HL-5380DN
182 Results
1.
What is Brother iPrint&Scan?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
4.
The printer status is Offline or Paused.
5.
Can I print from or scan to Android™ Smartphone?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
"JAM INSIDE" error appears on the LCD. What should I do?
10.
Cannot print after a Windows 10 update (June 2020)
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
Use the Universal Printer Driver for PCL
13.
I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
14.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
15.
Printouts (envelopes) have creases.
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
19.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
20.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
21.
Drum End Soon
22.
Printouts have a curl or wave.
23.
Can I use non-Brother or third party supplies with the Brother machine?
24.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
25.
What is the printable area per page?
26.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
27.
Print a web page from iPrint&Scan when using an Android™ mobile device.
28.
Can I use AirPrint with my Brother machine?
29.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
30.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.