FAQs & Troubleshooting
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HL-5270DN
165 Results
1.
What is Brother iPrint&Scan?
2.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Use the Universal Printer Driver for PCL
6.
The printer status is Offline or Paused.
7.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
8.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
9.
"JAM REAR" error appears on the LCD. What should I do?
10.
What is the printable area per page?
11.
What is the BRAdmin Professional software used for?
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Can I print from or scan to Android™ Smartphone?
15.
Check the firmware version.
16.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
17.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
18.
The paper is skewed when it's printed.
19.
The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
20.
"JAM DUPLEX" error appears on the LCD. What should I do?
21.
"JAM INSIDE" error appears on the LCD. What should I do?
22.
Printouts (envelopes) have creases.
23.
What can happen if the wrong paper is used in your machine.
24.
The printed letters are slanted, positioned incorrectly.
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Protect your Brother machine against unauthorised access over the network
29.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
30.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?