FAQs & Troubleshooting
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HL-5270DN
165 Results
1.
The printer status is Offline or Paused.
2.
What driver package format is supported by my Linux distribution?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
5.
Can I print from or scan to Android™ Smartphone?
6.
What are the expected yields of the consumables?
7.
How do I install the Optional Tray Unit?
8.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
The documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
13.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
14.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
15.
Use the Universal Printer Driver for PCL
16.
"JAM REAR" error appears on the LCD. What should I do?
17.
"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
18.
Print on both sides of the paper.
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
22.
What is Brother iPrint&Scan?
23.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
24.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
What is the difference between the toner cartridge and the drum unit?
27.
How to identify your Operating System (OS).
28.
I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
29.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
30.
"JAM MP TRAY" error appears on the LCD. What should I do?