FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
2.
How do I change the print server password?
3.
How do I factory reset the print server?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
Download a file from the "Downloads" section and save it to Windows 8 computer.
6.
How to identify your Operating System (OS).
7.
The printer status is Offline or Paused.
8.
What is a "Generic PCL Driver"?
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
Change the printer driver settings (Windows/macOS)
11.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
12.
What kind of memory can I use?
13.
What is the BRAdmin Professional software used for?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
16.
Can I print using the IPP protocol on Windows XP?
17.
Install the built-in drivers (For Windows 8 and Windows 10)
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
What driver package format is supported by my Linux distribution?
20.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
21.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
24.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
Functions supported in the Windows 7 built-in drivers
26.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
27.
Printouts have a curl or wave.
28.
Printouts (envelopes) have creases.
29.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
30.
I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.