FAQs & Troubleshooting
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HL-5050
170 Results
1.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
How do I perform a factory reset?
8.
The printer status is Offline or Paused.
9.
I cannot print from Mac OS X.
10.
What is Status Monitor and how can I turn it on?
11.
Print a Printer Settings page.
12.
What kind of paper can I use?
13.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
14.
Printouts have a curl or wave.
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
20.
Does NC-2200w work with Windows Vista?
21.
I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
22.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
23.
Printouts (envelopes) have creases.
24.
Can I print using the IPP protocol on Windows XP?
25.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
26.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
27.
What is the printable area per page?
28.
Large characters are printed incorrectly. (Linux)
29.
Printer cannot power on.
30.
White spots appear in areas of dense black printing.