FAQs & Troubleshooting
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HL-4570CDW
228 Results
1. 05/02/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
2. 13/12/2024
How to identify your Operating System (OS).
3. 24/10/2024
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
5. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
6. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
7. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
8. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9. 01/06/2023
Delete print jobs from the print queue.
10. 16/05/2023
I cannot print from my computer via USB.
11. 26/04/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
12. 07/04/2023
I cannot print using my Brother machine on a wireless network (Windows)
13. 27/03/2023
"Offline" appears on the Status Monitor.
14. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
15. 27/03/2023
Change the printer driver settings (Windows/macOS)
16. 27/03/2023
The printer status is Offline or Paused.
17. 24/03/2023
Open the Status Monitor
18. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
19. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
20. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
21. 06/01/2023
Condensation
22. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
23. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
24. 07/11/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
25. 12/10/2022
Can I print from DOS applications?
26. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
27. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
28. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
29. 30/06/2022
Check the Node Name of the Brother machine
30. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)