FAQs & Troubleshooting
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HL-4200CN
122 Results
1.
How do I load A5 paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
What is the BRAdmin Professional software used for?
5.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
6.
The printer stopped receiving data half way through the print job. What should I do?
7.
I am using the Windows driver. How can I change or save the 2-sided(Duplex) Print setting?
8.
Change the printer driver settings (Windows/macOS)
9.
Can I use non-Brother or third party supplies with the Brother machine?
10.
What kind of consumables or options does this printer use?
11.
How can I print envelopes?
12.
I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
13.
Can I print from or scan to Android™ Smartphone?
14.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
15.
How do I install additional memory?
16.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
17.
"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
Delete print jobs from the print queue.
20.
Install the built-in drivers (For Windows 8 and Windows 10)
21.
How do I perform a factory reset?
22.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
23.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
24.
"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
25.
How can I activate/deactivate the Toner Save Mode?
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
Verify the Brother machine connected to the Wired Network (For Macintosh)
28.
Verify the Brother machine connected to the Wired Network (For Windows)
29.
How to identify your Operating System (OS).
30.
The printer status is Offline or Paused.