FAQs & Troubleshooting
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HL-4200CN
122 Results
1.
How do I load A5 paper?
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
The printer stopped receiving data half way through the print job. What should I do?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
6.
How can I print envelopes?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Change the printer driver settings (Windows/macOS)
9.
What is the recommended paper?
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Download a file from the "Downloads" section and save it to Windows 8 computer.
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
How to identify your Operating System (OS).
14.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
15.
Functions supported in the Windows 7 built-in drivers
16.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
17.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
18.
I'm trying to feed the paper from the Paper Tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
19.
Cannot print after a Windows 10 update (June 2020)
20.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
21.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
What is the BRAdmin Professional software used for?
24.
How do I install additional memory?
25.
My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
26.
I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?
27.
How can I activate/deactivate the Toner Save Mode?
28.
I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
29.
Delete print jobs from the print queue.
30.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.