1.

"JAM E1/E2" error appears on the LCD. What should I do? (For users who installed the DX-3400 DUPLEX UNIT)

2.

"JAM D" or "JAM E2" error appears on the LCD. What should I do?

3.

The machine does not print anything.

4.

What is the BRAdmin Professional software used for?

5.

What are the difference between PCL Driver and BR-Script driver?

6.

"JAM A1" / "JAM A2" / "JAM A3" error appears on the LCD. What should I do?

7.

Printouts have wrinkles or creases.

8.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

9.

The paper is skewed when it's printed.

10.

I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?

11.

What is the optional Compact Flash Card used for and how do I install it?

12.

What are the differences between the BRAdmin Professional and the Web BRAdmin software?

13.

What is the printable area per page?

14.

How do I install additional memory?

15.

The printer status is Offline or Paused.

16.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

17.

Functions supported in the Windows 7 built-in drivers

18.

How do I change the color mode from a Windows PC?

19.

What kind of paper should I avoid?

20.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

21.

Can I use non-Brother or third party supplies with the Brother machine?

22.

What is the optional DX-3400 used for and how do I install it?

23.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

24.

What kind of labels and transparencies can I use?

25.

What is the life of the consumables?

26.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

27.

The printer does not load paper.

28.

Can I print from or scan to Android™ Smartphone?

29.

What is the Optional Hard Disk Drive (HD-6G/HD-EX) used for and how do I install it?

30.

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?