FAQs & Troubleshooting
Latest |
HL-3170CDW
182 Results
1. 24/10/2024
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
2. 15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
3. 14/02/2024
I cannot print using my Brother machine on a wireless network (Mac)
4. 14/02/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
5. 04/12/2023
Toner Low
6. 10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
7. 27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
8. 08/06/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9. 01/06/2023
Add your Brother machine with AirPrint (macOS)
10. 01/06/2023
Delete print jobs from the print queue.
11. 16/05/2023
I cannot print from my computer via USB.
12. 26/04/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
13. 07/04/2023
I cannot print using my Brother machine on a wireless network (Windows)
14. 27/03/2023
"Offline" appears on the Status Monitor.
15. 27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)
16. 27/03/2023
Change the printer driver settings (Windows/macOS)
17. 27/03/2023
The printer status is Offline or Paused.
18. 24/03/2023
Open the Status Monitor
19. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
20. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
21. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
22. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
23. 19/12/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
24. 13/12/2022
How to identify your Operating System (OS).
25. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
26. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
27. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
28. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
29. 19/07/2022
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
30. 30/06/2022
Check the Node Name of the Brother machine