FAQs & Troubleshooting
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HL-1870N
193 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
3.
Download a file from the "Downloads" section and save it to Windows 8 computer.
4.
The machine does not print anything.
5.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
6.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
9.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
10.
How to identify your Operating System (OS).
11.
Discover the MAC address of the Brother network card
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
14.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
15.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
16.
Can I print using the IPP protocol on Windows XP?
17.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
18.
Large characters are printed incorrectly. (Linux)
19.
What is Optional Font Package (BS-3000)?
20.
Paper Feed Problems
21.
IGNORE DATA
22.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
23.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
24.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
25.
White lines appear across the page.
26.
ERROR XX <-> SERVICE CALL
27.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
28.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
Open the Control Panel (For Windows)