FAQs & Troubleshooting
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HL-1240
153 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Using the PING command to troubleshoot problems.
4.
How do I perform a factory reset?
5.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
6.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
7.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
8.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
Change the printer driver settings (Windows/macOS)
12.
The paper is skewed when it's printed.
13.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
14.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
15.
The machine does not print anything.
16.
What kind of paper can I use?
17.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
18.
What kind of memory can I use?
19.
Print on envelopes.
20.
The printed letters are slanted, positioned incorrectly.
21.
What driver package format is supported by my Linux distribution?
22.
Print command (LPR) (Linux)
23.
Delete print jobs from the print queue.
24.
The printer status is Offline or Paused.
25.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
26.
What kind of envelopes should I avoid?
27.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
28.
Why are the alarm and data lights blinking?
29.
Black toner marks appear across the page.
30.
Can I print from DOS applications?