1. 06/03/2025

Bobbin thread does not wind neatly on the bobbin.

2. 28/02/2025

Cannot thread the needle.

3. 19/02/2025

High-pitched sound while embroidering

4. 28/01/2025

How to connect your machine and transfer data to Artspira

5. 28/01/2025

M4345001 appears on the Artspira app screen.

6. 28/01/2025

There is no machine that can be transferred

7. 28/01/2025

M4341001 appears on the Artspira app screen.

8. 28/01/2025

Introducing the Brother Artspira application

9. 26/11/2024

[Embroidery machine users] How to retrieve the data transferred from Artspira

10. 30/08/2024

List of Error Messages for Artspira app (M#######/E#####)

11. 12/07/2024

"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?

12. 28/06/2024

"Preventive maintenance is recommended." ppears on the LCD.

13. 18/04/2024

Tutorial videos on how to use the machine [Video instructions]

14. 12/03/2024

Stitches are skipped

15. 22/02/2024

Fabric puckers

16. 06/02/2024

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

17. 02/02/2024

How to set up the wireless network connection with the wizard on the machine

18. 15/01/2024

How to update your machine software by downloading the update file directly to your machine using a wireless network

19. 11/12/2023

E92001 appears on the Artspira app screen.

20. 28/08/2023

E96001 appears on the Artspira app screen.

21. 28/08/2023

M5613201 appears on the Artspira app screen.

22. 28/08/2023

M5612301 appears on the Artspira app screen.

23. 23/06/2023

M1332002 appears on the Artspira app screen.

24. 17/02/2023

How do I adjust the sensitivity of the operation keys?

25. 25/01/2023

"USB media error" message appears on the LCD. What does it mean?

26. 24/01/2023

"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?

27. 24/01/2023

"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?

28. 18/01/2023

"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?

29. 26/09/2022

Data cannot be saved to a USB flash drive

30. 26/09/2022

Data cannot be saved to the machine