FAQs & Troubleshooting
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Innov-is M330E
105 Results
1. 06/03/2025
Bobbin thread does not wind neatly on the bobbin.
2. 28/02/2025
Cannot thread the needle.
3. 19/02/2025
High-pitched sound while embroidering
4. 28/01/2025
How to connect your machine and transfer data to Artspira
5. 28/01/2025
M4345001 appears on the Artspira app screen.
6. 28/01/2025
There is no machine that can be transferred
7. 28/01/2025
M4341001 appears on the Artspira app screen.
8. 28/01/2025
Introducing the Brother Artspira application
9. 26/11/2024
[Embroidery machine users] How to retrieve the data transferred from Artspira
10. 30/08/2024
List of Error Messages for Artspira app (M#######/E#####)
11. 12/07/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
12. 28/06/2024
"Preventive maintenance is recommended." ppears on the LCD.
13. 18/04/2024
Tutorial videos on how to use the machine [Video instructions]
14. 12/03/2024
Stitches are skipped
15. 22/02/2024
Fabric puckers
16. 06/02/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
17. 02/02/2024
How to set up the wireless network connection with the wizard on the machine
18. 15/01/2024
How to update your machine software by downloading the update file directly to your machine using a wireless network
19. 11/12/2023
E92001 appears on the Artspira app screen.
20. 28/08/2023
E96001 appears on the Artspira app screen.
21. 28/08/2023
M5613201 appears on the Artspira app screen.
22. 28/08/2023
M5612301 appears on the Artspira app screen.
23. 23/06/2023
M1332002 appears on the Artspira app screen.
24. 17/02/2023
How do I adjust the sensitivity of the operation keys?
25. 25/01/2023
"USB media error" message appears on the LCD. What does it mean?
26. 24/01/2023
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
27. 24/01/2023
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
28. 18/01/2023
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
29. 26/09/2022
Data cannot be saved to a USB flash drive
30. 26/09/2022
Data cannot be saved to the machine