FAQs & Troubleshooting
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FAX-827/ FAX-827S
35 Results
1.
What does "NG" on the Transmission Verification Report mean?
2.
How does the "FAX/TEL" Mode work?
3.
My FAX/MFC will not Dial. Why?
4.
Can I print from or scan to Android™ Smartphone?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
9.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
10.
How do I connect an External Telephone?
11.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
12.
Why can't I copy or send? All the keys just beep 3 times.
13.
How can I clear the "PAPER JAM" error message?
14.
How do I print the received faxes that are stored in memory? (Fax Storage)
15.
How do I program the date and time?
16.
How do I improve the copy or fax quality?
17.
My Brother machine has no power.
18.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
19.
Set up an answering machine (TAD) to work on the same line as the fax.
20.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
21.
Can I print a report that will show a listing of faxes I sent and received?
22.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
23.
Do I need a telephone line to send and receive faxes with my Brother machine?
24.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
25.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
26.
Can I connect my External Answering Device in another room and still receive faxes?
27.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
28.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
29.
How do I know which receive mode to select?
30.
What is Distinctive Ring and how do I program it?