FAQs & Troubleshooting
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FAX-2850
116 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
3.
Pre-Required Procedures (Linux)
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
6.
Can I use non-Brother or third party supplies with the Brother machine?
7.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
8.
What driver package format is supported by my Linux distribution?
9.
Delete print jobs from the print queue.
10.
How to identify your Operating System (OS).
11.
Can I print from or scan to Android™ Smartphone?
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
14.
How do I clean the Scanner to improve the copy or fax quality?
15.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
16.
Functions supported in the Windows 7 built-in drivers
17.
The paper is skewed when it's printed.
18.
Verify if the Brother machine has a dial tone
19.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
20.
The machine does not print anything.
21.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
22.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
23.
Cannot print after a Windows 10 update (June 2020)
24.
The driver installation finished successfully but I cannot print. (Linux)
25.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
26.
I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
27.
All print jobs are aborted and nothing is printed. (Linux)
28.
Windows 10 Support Information
29.
I can receive a fax, but cannot receive a telephone call.
30.
When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)