FAQs & Troubleshooting
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FAX-2850
120 Results
1.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Can I print from or scan to Android™ Smartphone?
4.
The paper is skewed when it's printed.
5.
I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
6.
What driver package format is supported by my Linux distribution?
7.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
8.
Why doesn't the machine answer when receiving a call?
9.
I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
To install the printer driver easily using a tool. (Linux)
13.
How to identify your Operating System (OS).
14.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
What can happen if the wrong paper is used in your machine.
17.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
18.
Print command (cupswrapper) (Linux)
19.
Replace the toner cartridge.
20.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
21.
Why does the display read "Cover Open"?
22.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
23.
The driver installation finished successfully but I cannot print. (Linux)
24.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
25.
Pre-Required Procedures (Linux)
26.
Delete print jobs from the print queue.
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
I cannot print from my computer via USB.
29.
Change the printer driver settings (Windows/macOS)
30.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)