FAQs & Troubleshooting
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FAX-2820
171 Results
1.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
2.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
3.
How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
4.
"Paper Jam Rear" error appears on the LCD. What should I do?
5.
How do I print the received faxes that are stored in memory? (Fax Storage)
6.
The printer status is Offline or Paused.
7.
Can I reduce the size of a received fax on this machine?
8.
How do I load legal size paper in the paper tray?
9.
How can I improve poor print quality ?
10.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
11.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
12.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
13.
How can I change the print resolution?
14.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
15.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
16.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
17.
How do I clean the corona wire?
18.
Can I use non-Brother or third party supplies with the Brother machine?
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
Change the printer driver settings (Windows/macOS)
23.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
24.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
25.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
26.
How do I clean the scanner glass?
27.
Document Jam
28.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
29.
My FAX/MFC will not Dial. Why?
30.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.