1.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

2.

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

3.

Where is the USB port on the machine? I can't find it on the back of the unit.

4.

Can I reduce the size of a received fax on this machine?

5.

Can I print from and scan to iPhone, iPod touch and iPad?

6.

The printer status is Offline or Paused.

7.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

8.

How do I replace the Ink Cartridge?

9.

Why doesn't the machine answer when receiving a call?

10.

Can I confirm that the FAX was sent correctly?

11.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

12.

I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.

13.

I'm using Windows®. Print speed is too slow. What can I do?

14.

My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)

15.

I can receive a fax, but cannot receive a telephone call.

16.

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

17.

What driver package format is supported by my Linux distribution?

18.

Cannot print after a Windows 10 update (June 2020)

19.

Paper size settings are unavailable when I print from OpenOffice (Linux)

20.

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)

21.

Windows 10 Support Information

22.

Check the firmware version.

23.

Open the Control Panel (For Windows)

24.

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

25.

Do I need a telephone line to send and receive faxes with my Brother machine?

26.

The edge of glossy paper is smudged.

27.

Change the printer driver settings (Windows/macOS)

28.

I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

29.

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

30.

The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?