FAQs & Troubleshooting
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FAX-1820C
120 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Delete print jobs from the print queue.
3.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
4.
How to identify your Operating System (OS).
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
7.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
8.
Why doesn't the machine answer when receiving a call?
9.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
10.
Pre-Required Procedures (Linux)
11.
Windows 10 Support Information
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
Can I print from or scan to Android™ Smartphone?
14.
Change the printer driver settings (Windows/macOS)
15.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
Functions supported in the Windows 7 built-in drivers
17.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
18.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
19.
How do I replace the Ink Cartridge?
20.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
21.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
22.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
23.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
24.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
25.
Is my Brother machine compatible with third party print servers?
26.
Verify if the Brother machine has a dial tone
27.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
28.
I cannot install the driver when using the Driver Install Tool. (Linux)
29.
What driver package format is supported by my Linux distribution?
30.
When I print images, the quality is not good (Linux)