FAQs & Troubleshooting
Popular |

DS-700D
53 Results
1.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Install the scanner driver (For Windows)
4.
When I calibrate I get a "White-only" calibration message.
5.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
6.
How to identify your Operating System (OS).
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
9.
Open the "Scanners and Cameras" and Properties.
10.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
11.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
12.
Download a file from the "Downloads" section and save it to Windows 8 computer.
13.
Insert documents for scanning.
14.
Can I print from or scan to Android™ Smartphone?
15.
Clean the Plastic Feeding Sheet.
16.
Install the DSmobile Scan application. (For Windows users only)
17.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
18.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
19.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
20.
Clean the scanner. (For Macintosh)
21.
Install PaperPort™ 12SE onto Windows 10.
22.
Install Presto!® BizCard® onto Windows 10.
23.
Calibrate your scanner. (For Macintosh)
24.
What paper sizes are available in DSmobileSCAN II?
25.
I can no longer choose the program I want to use to scan a document. (For Windows)
26.
What kind of software can I use with my scanner?
27.
Change the words in a scanned document.
28.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
Open the Control Panel (For Windows)