FAQs & Troubleshooting
Popular |
DS-620
62 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
What driver package format is supported by my Linux distribution?
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
How to identify your Operating System (OS).
5.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
6.
Change the image settings. (Using DSmobileCapture)
7.
Change the paper settings. (Using DSmobileCapture)
8.
Operation system return error
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
11.
The scan speed is too slow.
12.
Download a file from the "Downloads" section and save it to Windows 8 computer.
13.
Uninstall the Button Manager (Windows).
14.
Install Presto!® BizCard® onto Windows 10.
15.
Cannot find the scanner (Error Code 2019: Initialization Failed)
16.
Paper suitable for scanning
17.
Can I print from or scan to Android™ Smartphone?
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Configure the Scan to Email Feature (Linux)
20.
Pre-Required Procedures (Linux)
21.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
22.
Driver busy
23.
Uninstall the scanner drivers (OS X 10.10 or greater).
24.
Clean the inside of the machine.
25.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
26.
The scanned documents are put into the incorrect order. (macOS)
27.
Important points for specifying the scan area (Linux)
28.
Uninstall the scanner driver. (Linux)
29.
Scan a document longer than 35.6 cm (14 inches).
30.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)